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Valarie A.Zeithaml

Delivering Quality service - 0 - 1990 - 226 - 0 .

ISBN: 0-02-935701-2 2800

Source: Хуучин номуудыг каталогт оруулсан

Subjects--Index Terms: Delivering service

Dewey Class. No.: 658.8 / D-34

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