Shiba, Shoji, Walden,   David <br/><br/>
Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability 

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 - USA  CRC press  2001 
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<br/><br/><label>ISBN: </label>1-56327-388-9                                                                                         132551 
<br/><br/><label>Source: </label> Хандив                                             
<br/><br/><label>Subjects--Index Terms: </label>Total quality management                                                                             
<br/><br/><label>Dewey Class. No.: </label>658.4'013  / S-55