Azevedo, Abaete de., Pomeranz, Ricardo.

Customer Obsession: How to Acquire, Retain, and Grow Customers in the New Age of Relationship Marketin - 0 - USA McGraw-Hill 2008 - 226 - 0 .

Customer Obsession is an invaluable hands-on guide to the next generation of customer relationship marketing. Abaetк de Azevedo and Ricardo Pomeranz, top leaders at the world-renowned direct marketing agency Rapp Collins, reveal how businesses of any size can develop a global strategy that embraces today's empowered consumers and encourages the development of meaningful, profitable relationships with them.

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Customer Obsession is an invaluable hands-on guide to the next generation of customer relationship marketing. Abaetк de Azevedo and Ricardo Pomeranz, top leaders at the world-renowned direct marketing agency Rapp Collins, reveal how businesses of any size can develop a global strategy that embraces today's empowered consumers and encourages the development of meaningful, profitable relationships with them.

0071497048, 9780071497046 5600

Хандив

Business & Economics

658.8 / A-99