TY - BOOK AU - Powers, Bob., Rothwell, William J. TI - Instructor excellence: mastering the delivery of training SN - 0787982296, 9780787982294 U1 - 658.3 ДАА PY - 2007/// CY - USA PB - John Wiley and Sons KW - Business & Economics / Human Resources & Personnel Management N1 - When the first edition of Instructor Excellence was published in 1992, it became an instant bestseller among professionals who deliver and manage training. This thoroughly revised and updated second edition complements the timeless standards that made the first edition a classic and covers relevant developments in the design and delivery of training, including online and videoconferencing facilitation and current research on what sets exemplary instructors apart from the average; 0 N2 - When the first edition of Instructor Excellence was published in 1992, it became an instant bestseller among professionals who deliver and manage training. This thoroughly revised and updated second edition complements the timeless standards that made the first edition a classic and covers relevant developments in the design and delivery of training, including online and videoconferencing facilitation and current research on what sets exemplary instructors apart from the average ER -